TL;DR
Yes. monday.com has been GDPR-compliant since May 25, 2018. It provides a comprehensive Data Processing Addendum (DPA) with EU and UK Standard Contractual Clauses, offers EU (Germany) data residency options for enterprise customers, maintains strong security certifications, appoints a Data Protection Officer (DPO), and ensures transparent subprocessors governance and international transfer safeguards. However, customers need to configure data residency and privacy options correctly.
- monday.com’s GDPR Compliance Framework
- Customer Implementation Notes
- Who Should Care?
- Notable Resources
- General Caveat
- Final Thoughts
monday.com’s GDPR Compliance Framework
1. Data Processing Addendum (DPA) & SCCs
monday.com provides a GDPR-ready DPA with integrated EU and UK Standard Contractual Clauses. Customers can execute it online and receive counter-signed copies via legal@monday.com .
2. Data Residency Options
Data can be hosted in AWS data centers in the US or Germany. Enterprise customers can select the EU region (Germany), ensuring data is never replicated outside the EU. www.support.monday.com
3. DPO and EU/UK Representatives
Aner Rabinovitz serves as monday.com’s Data Protection Officer. VeraSafe is designated as the EU Representative, and monday.com UK 2020 Ltd as the UK Representative. [support.monday.com]
4. International Transfers & Safeguards
Transfers from the EEA, UK, and Switzerland rely on adequacy (Israel, UK) or SCCs, supported by supplemental safeguards to protect data from government access. monday.com Inc. is certified under the US Data Privacy Framework. [ www.monday.com ]
5. Security & Certifications
monday.com holds several compliance certifications, including:
- ISO 27001, 27017, 27018, 27701
- SOC 1/2/3
- CSA STAR It also supports HIPAA (Enterprise plan), PCI-DSS billing, AES‑256/TLS encryption, password policies, SSO integrations, and 2FA. [www.dapulse-res.cloudinary.com], [ www.monday.com ]
6. Subprocessor Transparency
A public list of subprocessors is maintained. Customers receive change notifications and can object per GDPR. [ www.support.monday.com]
7. Privacy-by-Design & Organizational Governance
Built-in privacy principles include a global Privacy Forum, DPIA processes, privacy training, and user-centric controls. monday.com positions GDPR as its “north star” in its privacy program.
Customer Implementation Notes
Plan selection matters: Enterprise plan needed for EU data residency. Pro plan users default to US region. [ www.reddit.com ]
Configure security: Enable SSO, 2FA, retention rules, and subprocessor notifications.
Governance: Maintain internal processing logs, DPIAs, consent, and breach management documentation.
Who Should Care?
Enterprise organizations in the EU: Especially those requiring data residency, formal DPA, and rigorous compliance posture.
Privacy teams/DPOs: Must validate subprocessors, particularly US data flows, and ensure contractual safeguards.
SMB & Pro plan users: Still GDPR-compliant—but should assess data residency needs and upgrade as appropriate.
Notable Resources
monday.com GDPR support page [ www.support.monday.com ]
monday.com Trust & Privacy center [ www.monday.com ]
Enterprise-grade security guide and certifications [ www.monday.com ]
General Caveat
This summary is based on publicly available information and is not legal advice. While monday.com offers robust GDPR infrastructure, compliance requires proper configuration, contractual execution, and internal governance. Consult legal counsel for tailored implementation.
Final Thoughts
monday.com aligns closely with GDPR obligations, with a strong legal framework, security posture, and privacy-by-design processes. EU data residency is available but limited to Enterprise plans; all customers should verify agreements and configurations. Full compliance depends on combining platform capabilities with organizational controls.