Fullstory Pricing and a Better Alternative

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Published on Jul 17, 2023 and edited on Aug 15, 2023 by Ankit Ghosh

FullStory is a popular choice for analyzing user experiences on your website or application. However, to make an informed decision, it is essential to comprehend the pricing structure and investigate other options.

In this blog, we'll review FullStory's pricing structure and discuss its better alternative for businesses looking for a good analytics solution.

  1. FullStory
  2. FullStory Pricing Plan
    1. Business
    2. Advanced
    3. Enterprise
  3. Simple Analytics: A Better Alternative
  4. Simple Analytics Pricing Plan
    1. Starter
    2. Business
    3. Enterprise
  5. Comparison
  6. Final Thoughts
  7. FAQs
    1. Is there a free trial available for FullStory?
    2. Will I be charged when my Simple Analytics trial expires?
    3. Does FullStory have reduced pricing for new startups?
    4. Is FullStory better than Simple Analytics?
    5. What is Simple Analytics?
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FullStory

FullStory is an analytics platform that helps businesses understand user interaction with their websites and applications. By recording and analyzing user sessions, FullStory provides insights into user behavior, enabling companies to improve user experiences, identify improvement opportunities, and increase conversion rates. Key features include real-time reporting, customer segmentation, A/B testing, and more.

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FullStory Pricing Plan

Pricing plans from FullStory can be made to fit the needs of each business (in most cases, it’s made for enterprise customers). Their website does not provide specific pricing information because it varies based on metrics like the number of recorded sessions, the level of support needed, and additional features.

Though their pricing isn’t public; however, according to a Capiche and this Twitter thread, the pricing can range in-between $247/month to $850/month based on requirements. They also have a startup program that reduces the price to ~ $1000/year.

FullStory has three plans available:

Business

For teams that need to discover trends, plan roadmaps, and improve funnels.

What’s Included:

  • Retroactive data history
  • User segmentation
  • Security compliance
  • Integrations
  • Mobile analytics
  • Session replay
  • Core product analytics

Pricing: Pricing is not publicly disclosed; however, pricing can range in-between $247/month to $850/month based on requirements.

Advanced

For companies that need deep product analytics and qualitative insights to grow with agility.

What’s Included:

Includes Everything in Business, plus

  • Real-time alerts
  • Automated journey mapping
  • Conversion analysis
  • Retention analysis
  • Data export

Pricing: Pricing is not publicly disclosed; however, pricing can range in-between $247/month to $850/month based on requirements.

Enterprise

For organizations that need total, cross-functional clarity in their digital portfolio.

What’s Included:

Includes Everything in Advanced, plus

  • Multi-organization management
  • Single Sign-On
  • Premium support
  • Role-based access control

Pricing: Pricing is not publicly disclosed; however, pricing can range in-between $247/month to $850/month based on requirements.

Simple Analytics: A Better Alternative

Simple Analytics is a simple-to-use, privacy-friendly analytics alternative to Google Analytics and the likes of Amplitude and Piwik. It's also one of the few analytics tools completely GDPR-compliant with EU-hosted servers.

The primary benefit of using Simple Analytics is that it lets you retain all the powerful features, such as event monitoring and goal tracking, without compromising on privacy. You also get to access something called “Mini Websites,” which lets you see actual pages that referred your website, such as a tweet mentioning your website.

Simple Analytics Pricing Plan

Simple Analytics offers a straightforward pricing model based on the number of page views your website receives. Simple Analytics provides annual and monthly billing options, and it should be noted that Simple Analytics also provides a 50% discount for Non-profits on every plan.

A general overview of their pricing is as follows:

Starter

Everything you need to get started

What’s Included:

  • 100,000 datapoints per month
  • 1 user
  • 10 websites
  • events
  • aggregated export

Monthly: $19/month (or $9/month paid yearly)

Business

Work together on growing your business

What’s Included:

Everything from the Starter plan, plus

  • 1,000,000 datapoints per month
  • 10 users
  • 100 websites
  • raw level export

Monthly: $59/month (or $49/month paid yearly)

Enterprise

Get everything you need to grow your business

What’s Included:

Everything from the Business plan, plus

  • 1,000,000+ datapoints per month
  • 10+ users
  • 100+ websites
  • prio email support

Monthly: starting at $99+/month, ****depending on usage

Comparison

FullStory and Simple Analytics are distinct platforms with different features and pricing models. Let's examine the pricing plans and see if Simple Analytics is a better alternative than FullStory.

FullstorySimple Analytics
Starting PricePricing is not publicly disclosed, but can range in-between $247/month to $850/month based on requirements.Starter - $19/mo ($9/mo if paid yearly)
Business - $59/mo
Enterprise - $99/mo
Free trial period14 days14 days
Trackable ItemsUnlimited in Enterprise planStarter - 10 websites
Business - 100 websites
Enterprise - 100+ websites
User SeatsFree plan includes 3 user seats and paid plans begin with 20 user seatsStarter - 1 user
Business - 10 users
Enterprise - 10+ users
Data RetentionStarts with 1 year for all plansUnlimited

Final Thoughts

Simple Analytics offers a transparent pricing structure based on page views, allowing easy cost estimation and selection. FullStory offers more features than Simple Analytics, but its pricing is not publicly disclosed.

You should choose between Simple Analytics and FullStory based on your requirements, budget, and priorities. Assessing the elements and functionalities and estimating both platforms will assist you in deciding which is the best fit for your business.

If you are looking for a straightforward analytics tool that gives you the insights you need for a pocket-friendly price, feel free to try Simple Analytics!

FAQs

Is there a free trial available for FullStory?

Yes! When you sign up for a free trial, your new account will start with a free 14-day trial of FullStory's Business Edition with up to 5,000 sessions. At any time during your trial, you can convert your account to a Free plan or contact their team to discuss the plan option that will be best for your business.

Will I be charged when my Simple Analytics trial expires?

No. After your trial expires, your plan automatically downgrades to the free basic version. Upgrade whenever you want to the plan that fits your needs.

Does FullStory have reduced pricing for new startups?

Yes. FullStory does have a Startup Scholarship program for eligible early-stage companies. Note: The scholarship is only available for new or non-paying FullStory customers; even the discounted pricing is way higher than Simple Analytics offers.

Is FullStory better than Simple Analytics?

It depends on your needs. If you are looking for a straightforward analytics tool that is also 100% GDPR-compliant, you might want to go for Simple Analytics.

What is Simple Analytics?

Simple Analytics is a privacy-friendly Google Analytics alternative that gives you the insights you need without collecting personal data. If you care about the privacy of your users and want an intuitive dashboard with the most important website insights, Simple Analytics might be the tool you are looking for.

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